“Today, more than 15,000 customers use DocuWare every day to simplify their worlds of complex information.”
Nucleus Research conducted a study on small and mid-size companies (firms with fewer than 500 people) that had adopted an enterprise content management (ECM) system and discovered that the organizations experienced $8.55 in real-world benefits for every dollar invested in ECM. That constitutes a 750% ROI.
Their summary: Nucleus found that investing in content management returns $8.55 in benefits per dollar spent for small to medium businesses. The key value drivers for these solutions are increased user productivity and cost savings from redeployed staff or avoided additional hires. As organizational transparency and data value continue to grow, companies that fail to leverage digital content fully will lag behind more savvy competitors.
An ECM system adds importance to almost every department in the organization. The advantages are seen across divisions and departments, but they all have one thing in common: digital documents enhance and facilitate work and reduce costs. In addition, an ECM system can make sure of compliance and guarantee the security of documents within the business since digital documents are much more secure to store than paper. Integration into existing processes within the organization is also simpler.
For over 30 years, customers have trusted DocuWare with their business processes. They know DocuWare is dedicated to providing the most usable, secure, and stable document management solutions on the market. Today, more than 15,000 customers use DocuWare every day to simplify their worlds of complex information. The company brings this same energy to its more than 750 partners. By providing them the tools and support they need to achieve their business goals, DocuWare has built a dedicated and passionate partner ecosystem that proudly recommends DocuWare to their customers. Founded in Germany and now used in almost every country globally, DocuWare is widely recognized as a market leader for cloud-based software.
In 2019, DocuWare was acquired by Ricoh. While wholly-owned by Ricoh, DocuWare operates as an independent subsidiary, keeping their focus on enhancing their flagship solution and expanding their global partner network.
Several traditional documents and contracts users still presume that a document only becomes legally binding if signed by hand. This is no longer true. Electronically signed documents are legally valid in many fields, and there are numerous opportunities to accelerate and significantly optimize business processes. Contractual partners can find each other faster; business is done faster, time is used optimally and not wasted by sending paper documents.
The trend is increasing toward electronic signatures, if only because of the ever-advancing internationalization and globalization of companies. The information must be accessible and available quickly and everywhere — including on mobile devices, of course.
In accounting, improved process execution through ECM drives higher cash flow. It still takes 30 days for the payment to be remitted onto a bank account for invoices sent by regular mail. With digital invoices, this process can be shortened to days, hours, or even minutes. In addition, the shipping and receipt of billing documents are easier to follow and made trackable.
Automating the approval process can achieve discounts and rebates when invoices are digitally captured and avoid payment reminders. ECM helps the processing, settlement, storage, and archiving of incoming and outgoing invoices. This boosts the reliability of cooperation with suppliers. All processes that occur in payment transactions are much more transparent and can be tracked more effectively.
Brochures, catalogs, and other sales documents are often best delivered in digital form. Besides environmental considerations, handling electronic documents is significantly simpler since they are accessible everywhere, including mobile devices. With the correct information, customers can order products and services faster. And with accelerated business processes in the back office, more orders can be processed in less time. In addition, sales documents in an ECM system are digitally indexed and fully searchable. This allows customers and employees to find important information instantly.
Finally, relationships between customers and employees are positively impacted by an enterprise content management system supporting their interactions. Employees can help customers faster and, most importantly, more effectively.